Tour-Grade Repairs You Can Trust

Trusted by touring artists, production teams and manufacturers worldwide to keep critical audio equipment performing reliably under real-world conditions.

The same engineering standards used in our own touring products are applied to every repair we carry out.


Clear diagnosis. Transparent estimates. No work without approval.


The Repair Process

Step 1:    Send us a Repair Enquiry

Use our online form or contact us directly to log your repair. We’ll give you an RA reference number so your gear is tracked throughout the process.

Step 2:    Send or Drop Off

Ship your equipment securely to us, or bring it to our Glasgow workshop. We’ll confirm when it arrives safely and get it booked into the repair queue.

Step 3:     Professional Diagnosis

Our engineers carry out a full diagnostic assessment. You’ll then receive a clear outcome & estimate before we proceed:

 

Option A: Component Level Repair

Where possible, faults are resolved using component-level repair techniques to maintain originality, reliability and long-term serviceability.


Option B: Major Parts Required

If a fault requires a full circuit board assembly or costly components, we provide a clear quotation for approval before any work proceeds.


Option C: Technical Recommendation

In cases where repair is not the most sensible long-term solution, we provide honest technical guidance so you can make an informed decision.

 

No work proceeds without your approval.

Step 4:     Repair & Return

Approved repairs are completed, fully tested under real-world conditions, and returned ready for stage or studio use. Most repairs are completed within a few working days of approval, subject to parts availability.

What We Repair

From arena-scale PA systems to digital modellers, we service and repair professional audio equipment across touring, studio and production environments.

Every job is handled with a focus on reliability, performance and professional use.

Service Priority Levels

Standard Service

Repairs are completed in normal workshop queue order, subject to workload and parts availability.

Suitable for non-urgent servicing and repairs.

Emergency Service

Urgent or time-critical repairs can be fast-tracked to the next available engineer.

Priority charges apply. Please contact us in advance where possible.

Warranty & B2B Trade Priority

Priority scheduling is applied to manufacturer warranty repairs and trade, touring or production customers with confirmed deadlines.

This helps return critical professional equipment to service as quickly as possible.

Manufacturer Authorised Service for Leading Audio Brands

Fretronics is an authorised warranty service centre for leading audio brands, providing factory-approved diagnostics, servicing and repairs to manufacturer standards.

We also provide manufacturer-recognised non-warranty servicing and repairs across a wider range of professional audio equipment, supporting touring, studio and production clients.

Whether it’s warranty servicing, fault diagnosis, or keeping trusted gear stage-ready, our workshop is here to help. Book your repair online and we’ll get you back up and running with minimal downtime.