Tour-Grade Repairs You Can Trust
Trusted by touring artists, production teams and manufacturers worldwide to keep critical audio equipment performing reliably under real-world conditions.
The same engineering standards used in our own touring products are applied to every repair we carry out.
Clear diagnosis. Transparent estimates. No work without approval.
The Repair Process
Step 1: Send us a Repair Enquiry
Use our online form or contact us directly to log your repair. We’ll give you an RA reference number so your gear is tracked throughout the process.
Step 2: Send or Drop Off
Ship your equipment securely to us, or bring it to our Glasgow workshop. We’ll confirm when it arrives safely and get it booked into the repair queue.
Step 3: Professional Diagnosis
Our engineers carry out a full diagnostic assessment. You’ll then receive a clear outcome & estimate before we proceed:
Option A: Component Level Repair
Where possible, faults are resolved using component-level repair techniques to maintain originality, reliability and long-term serviceability.
Option B: Major Parts Required
If a fault requires a full circuit board assembly or costly components, we provide a clear quotation for approval before any work proceeds.
Option C: Technical Recommendation
In cases where repair is not the most sensible long-term solution, we provide honest technical guidance so you can make an informed decision.
No work proceeds without your approval.
Step 4: Repair & Return
Approved repairs are completed, fully tested under real-world conditions, and returned ready for stage or studio use. Most repairs are completed within a few working days of approval, subject to parts availability.
What We Repair
From arena-scale PA systems to the latest digital modellers, we repair and service professional audio gear at every level. Our work covers touring rigs, studio equipment, and instruments — all handled with the same attention to reliability and performance.
- Mixing desks & control surfaces (digital & analogue)
- PA systems & line arrays
- Stage boxes & playback rigs
- Wireless systems (instrument, mic & IEM)
- Audio interfaces & studio outboard
- Power supplies & distribution units
- Keyboards, synths & digital pianos
- Guitar & bass amplifiers (valve & solid state)
- Modellers & rack processors
- Pedals & pedalboards
Service Priority Levels
Standard Service
Repairs are completed in normal workshop queue order, with turnaround dependent on current workload and parts availability.
This option is suitable for non-urgent servicing and general repairs.
Emergency Service
For urgent or time-critical situations such as tours, sessions or live production, equipment can be fast-tracked to the next available engineer.
Additional priority handling charges apply.
Please contact us in advance where possible to confirm availability.
Warranty & B2B Trade Priority
To meet manufacturer service obligations and support touring, studio and production clients, priority scheduling is automatically applied to Manufacturer warranty repairs & Trade, touring and production customers with confirmed deadlines. This ensures critical professional equipment is returned to service as quickly as possible.
Manufacturer Authorised Service for Leading Audio Brands
Fretronics is an authorised warranty service centre for a number of leading audio brands, providing factory-level diagnostics, servicing, and repairs to manufacturer standards. Alongside this, we also carry out non-warranty servicing and repairs for equipment from multiple manufacturers, supporting both touring and studio professionals with the same level of care and expertise.
Whether it’s warranty servicing, fault diagnosis, or keeping trusted gear stage-ready, our workshop is here to help. Book your repair online and we’ll get you back up and running with minimal downtime.